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Frequently Asked Questions 

Q. Do I need to bring in my empty cartridge?

A. No. While Eco-Print Solutions LLC will collect and /or accept empties it is not a requirement for sale.


Q.Will using a recycled toner cartridge void my warranty?


A. Absolutely not! Federal law prohibits any company or person from requiring you to purchase only their product. The Federal Trade Commission protects your right as a consumer to purchase the product or service of your choice. If you bought a new car, would you let them tell you to buy only a particular brand of gasoline? Of course not!

If anybody tells you that they will void your warranty if you use a recycled toner cartridge, tell them your rights as a consumer are protected under the Magnusson-Moss Warranty Federal Trade Commission Improvement Act, Subparagraph C, Section 101. Or, have them call our company and we will discuss with them to clear up their question.


Q. Can a recycled toner cartridge damage my printer?

A. A toner cartridge that has been properly recycled cannot cause damage of any kind to your laser printer. It is important to find a cartridge remanufacturer that is experienced in the proper methods of recycling.

Toner cartridges are high-tech equipment and your remanufacturer must know what he is doing. Be an informed customer.Ask specific questions about the products your remanufacturer uses, replaces and his methods.


Q. Will I get the same number of printed pages from a remanufactured toner cartridge as a new cartridge?

A. We guarantee you will get at least the same number of printed pages from our remanufactured toner cartridges as you will get from a new toner cartridge.

Many customers report  more pages of print per cartridge over new (OEM) toner cartridges.


Q. How does using a recycled toner cartridge help support my local economy?

A. Have you ever read the labels on your new toner cartridge? You know the part about, "Made in .... from foreign and domestic components?" This is not good, because they take your empty cartridge, pay to ship it to a foreign country, pay the overseas workers to recycle it, pay for shipping back to the United States, then sell it back to you as a new cartridge!  This costs a lot of money! And you pay for this!

We earn money here and spend it here. When you purchase from us, you support our local economy.

Each toner cartridge equals about 1/2 quart of oil. Do you know where that oil comes from? Not here! By recycling your toner cartridge, you are helping reduce our country's dependency on foreign oil.


Q. I tried this before and didn't like the product. Why should I try again?

A. In the early days of cartridge remanufacturing, there was a lack of real technical knowledge, critical supplies, and replacement parts. The early remanufacturers often could not afford the equipment necessary for effective quality control. These shortcomings have been solved.

Continually advancing technology and the STMC (Standardized Test Methods Committee) certification process has transformed what was once a small cottage industry into a burgeoning industry that can offer great products and amazing values. Quality is no longer a guessing game; It is a serious pursuit