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Q. Little or nothing prints on the page, what should I do?  



Prints only White Page


Likely Cause

«Tape has not been removed from print head.

«Air may be trapped inside cartridge.


«Ensure tape covering print head has been removed.

«Wrap the cartridge in an absorbent paper towel and shake lightly.

Toner is Low


Likely Cause:

«The cartridge is almost ready to be replaced.

«The seal has not been removed or fully removed.

«An empty toner cartridge has been accidentally placed in the machine.


«Do Not Shake the cartridge. To see why click Do Not Shake

«See if the print in the middle of the page is fading. This is a typical first affect of low toner.

«If your printer stops in the middle of a job and reads "Low Toner", set the print configuration to Low Toner Continue through the control panel on the printer. (You will usually find it under the configuration menu.)

«To get a bit more life from your cartridge when the "Low Toner" message appears, gently rock the cartridge at a 40 degree angle, tap the top side, and then reinstall it.

«If you are still getting poor print quality at this point, it is time to replace the cartridge.